Shipping policy

We ship our orders out quickly, so orders cannot be modified or canceled after they have been placed.  We do our best to ship orders 1-3 business days after they are received, via USPS or UPS.  Standard shipping costs $6.95.  This includes the cost to process and pack the item, and handling and transportation of the item.  We offer free shipping on orders over $99. 

We also offer UPS 2^nd Day Air expedited shipping if needed for $28.  If you choose expedited shipping, note that orders placed after noon EST will ship the following business day. 

Note that days are communicated above in business days.  Weekends and holidays are excluded from processing and shipping times. 

You will receive an email confirmation once your order has been shipped that also includes tracking information.  

Note, we are not responsible for the following:

• Delays with USPS or UPS shipping
• Lost, damaged or marked delivered items. To file a claim with the carrier, please click one of the following links to follow their processes: 
• USPS --> Missing Mail - The Basics (usps.com)  
• UPS --> File a Claim | UPS - United States

Currently we only ship to addresses in the United States.

Please contact us at support@zinniacain.com with any shipping questions. 

*Updated 1/10/2025