FAQs

 How do I log into my account?

Click here.

What is your return policy?

You will find our complete return policy here --> Return policy – Zinnia Cain

I have a question or need support.  Who do I contact?

We are happy to provide any support you need. You can contact us at support@zinniacain.com. We look forward to hearing from you!  

Can I change or cancel an order once it is placed?

Unfortunately, we cannot change or cancel an order once it is placed due to our processing speed.  However, you may be able to return the item if it meets our return policy requirements which you will find here --> Return policy – Zinnia Cain

When can I expect my items to ship?

We ship your order 1-3 business days after receiving it.  You can find all the details of our shipping policy here --> Shipping policy – Zinnia Cain

Do gift cards expire?

Never!  

How can I find out more about the 2 organizations that my purchase helps support - Dress for Success and No Kid Hungry?

We are so happy you want to learn more about these great organizations.  You can find more on our site here --> About Us – Zinnia Cain

Or you can access their sites directly.

Dress for Success --> Worldwide | Dress for Success

No Kid Hungry --> End Child Hunger in America | No Kid Hungry